Shipping Policy

At Sanchoy Pharmacy, we are committed to delivering medicines and healthcare products safely, quickly, and efficiently. Our goal is to provide a smooth and reliable delivery experience for every customer.

1. Delivery Coverage

✔️ We currently provide delivery services in local areas and selected regions.
✔️ Delivery availability may vary depending on your location.
✔️ Some remote areas may require additional delivery time.

2. Delivery Time

✔️ Local Delivery: Within 24–48 hours
✔️ Outstation Delivery: 2–5 working days depending on location

Delivery timelines are estimated and may vary due to weather, stock availability, traffic, or logistics conditions.

3. Delivery Charges

✔️ Free delivery may be available for selected locations or minimum order values.
✔️ Standard delivery charges may apply for certain areas or order types.
✔️ Applicable delivery charges will be shown during checkout.

4. Order Processing

✔️ Orders are processed after confirmation and successful payment (if applicable).
✔️ Orders placed after working hours may be processed on the next business day.
✔️ Prescription orders may require verification before dispatch.

5. Delivery Partners

✔️ We work with trusted delivery partners and logistics providers.
✔️ Orders are packed carefully to ensure safe delivery.

6. Delivery Updates

✔️ Customers may receive order updates through SMS, WhatsApp, phone call, or email.
✔️ Confirmation may be shared once the order is dispatched or delivered.

7. Delay in Delivery

✔️ If any delay occurs, we will try to inform customers in advance.
✔️ Delays caused by weather, courier issues, traffic, or unforeseen events are beyond our direct control.

8. Incorrect Address Details

✔️ Customers are responsible for providing correct address and contact details.
✔️ We are not responsible for failed deliveries due to incorrect or incomplete information.

9. Contact Us

For any shipping or delivery related queries, contact us:

📞 Phone: +91 9091926199
📧 Email: support@sanchoypharmacy.com

Final Note

By placing an order with Sanchoy Pharmacy, you agree to this Shipping Policy.